Privacy Policy

What we collect

When you place an order or contact us, we collect the information you provide: name, email address, phone number, shipping address, and order details. When you create an account, we store your email and a securely hashed password.

We do not sell, rent, or share your personal information with third parties except as needed to process your order (payment processor, shipping carrier) or as required by law.

How we use your information

We use your information to process and ship orders, provide customer support, send order confirmations and updates, and — only if you opt in — marketing communications you can unsubscribe from at any time.

We may use anonymized, aggregate data to improve our store and understand product demand.

Cookies and local storage

Our store uses local storage to remember your shopping cart and language preference. We do not use invasive tracking cookies beyond what is required for core functionality.

Data security

Passwords are stored as salted hashes (bcrypt). Payment details are handled by our payment processor and never stored on our servers. We follow reasonable security practices to protect your data.

Your rights

You may request access to, correction of, or deletion of your personal data at any time by contacting us. Under PIPEDA, you have the right to know what data we hold and how it is used.

Contact

Questions about this policy? Contact us through the contact page on this website.